DigitALL – Philosophy of comprehensive Business Transformation

The choice is obvious when organizations are asked to pick one between transformation or disruption. But the journey to transform isn’t as obvious! Successful Digital Transformations include ALL the stakeholder needs, possibilities and organizational goals across multiple business layers [Product / Service, Business Model, Business Process].

Digital technologies catalyse the transformations – they humanize businesses by helping them THINK, SENSE, CONNECT, COMMUNICATE, SECURE and ACT better than before.

All these put the organization on the track of digital evolution with defined and continuous value creation [Improved revenue, increased efficiency, reduced risk, enhanced customer experience and greater contribution to society].

Digitally evolving, “Conscious Enterprises” build unique characteristics to stay relevant- They are

Purpose-driven, technology-enabled business.
Providers of simple, trustworthy and sustainable brand experiences
Encouraging the culture of experimentation and value orchestration.
Focusing on hyper-collaboration between humans, and human and machines.
Higher-order learning-organizations using data and cognitive capabilities.

Explore below capabilities to learn how we help our clients evolve into the Nxt Now.

Our DigitALL Services

Strategy and Design

Defining digital strategy in the context of the client’s business strategy and market trends. Designing new business and organizational models to make this a reality.

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Digital Customer

Helping clients engage better with their customers across the customer lifecycle. Enabling the right experience, integrated with the right technology.

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Intelligent Operation

Using digital to improve the efficiency of clients’ business and technology functions.

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Future Enterprise

Helping clients experiment with new technologies and determining how to use them to create their future enterprise.

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Digital Insights

Powering DigitALL by harnessing the potential of data, analytics, and cognitive technologies to derive actionable and impactful insights.

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Digital Foundation

Creating a robust, secure, and future-proof digital foundation for the enterprise by adopting the right platforms, frameworks, and methodology.

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Case Examples

  • Strategy and Design
  • Digital Customer
  • Digital Foundation

Canadian energy company realizes value with business-centric approach to automation

Business-IT alignment, RoI-led opportunity prioritization saves more than $3M in first year itself

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US Logistics company looks at digitally enabled new line of business

Digital strategy roadmap for 4x growth, with execution and change management

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US based heavy-duty truck manufacturer embarks on Industry 4.0 transformation

Industry 4.0 strategy roadmap with a business case of $200M enables confident start to Industry 4.0 transformation

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Global auto company adopts structured approach to digital investment management

Business-driven 5-year digital roadmap for the client’s aftermarket business

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Global bank in Asia unleashes new revenue streams

Value chain-driven, customer centric catalogue of 100+ APIs

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Leading telco in Nordics

Strategic advisory and business case definition for B2B transformation

Global Food & Beverage Company

Enable roll out of initiatives worth $100M, across PoS and equipment network

Energy technology company in the US optimizes its martech stack for higher RoI

Improved data quality and B2B personalization improves conversions by 30%

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Swiss telco transforms CX and marketing effectiveness

Transformation across technology, data and experience layers improves conversions by 4x

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Leading telco in the UK adopts CX-led digital transformation

Holistic transformation delivers uplift of NPS by 30% after launching just one of the new products

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Global publishing company enhances business performance with employee-centric experience

Design-led intervention enables 60% better efficiency and 1.5x more revenues

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Leading Canadian bank provides frictionless home ownership experience to customers

A fully-digital mortgage experience allows customers to borrow up to $2m in just 30 min

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Global laminate manufacturer unifies commerce experience across 12 brands

CX stack with hybrid integration improves B2B orders by 50%

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Indian auto major enhances brand visibility and CX for premium segment

Physical-Digital experience design contributes to better customer engagement and higher sales

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Leading mobile operator in Europe

40+ point increase in NPS & Omnichannel Experience Design

USA’s largest non-profit health organization

27% quit rate delivered for a smoking cessation program

A leading European aviation facility improves efficiency of machining process

Condition-based monitoring reduces robot maintenance cost by an estimated 50%

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Global pharma company in the US improves indoor tracking effciency of pharma samples

BLE-based solution enables more than $100,000 savings per lab per year

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Global CPG's Automation CoE engages with business functions effectively

Intelligent Automation at scale delivers an annual savings of $4.2m across the globe

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US consumer appliance company avoids asset write offs

Asset tracking SaaS platform with a per-asset pricing enables saving more than $10m every year

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Leading US telco prevents inventory problems from burning a hole in the balance sheet

Consulting-led solution enables savings of $150 -$200M from Days In Inventory reduction.

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Leading African mining company addresses trapped value in operations and innovation

Pit network of the future boosts network coverage by 30% and productivity by 50%

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North American aircraft manufacturer

25% improvement, each, in aircraft dispatch reliability & aircraft availability

A large Indian bank leverages award winning solution for automotive finance

Blockchain solution enables 100% prevention of fraudulent sale reporting by the dealers

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American pharma company mitigates risk of non-compliance in its enterprise social media

Sentiment analysis and deep learning models enable intelligent moderation of posts

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Leading Japanese telco challenges the status quo of telco business

The world's first telco network on cloud enables 30% faster time-to-market and 50% higher cost efficiency

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Disruptive telco in India curbs unsolicited commercial communication

Blockchain-based solution enables 100% verified communication across 300M subscribers

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European retailer cuts cost and time to update ecommerce content

NLG helps reduce cost of operations by 50-60% and turnaround time by 60-70%

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Large telco in the UK

End-to-end video messaging application secured by Quantum Key Distribution

US Insurance company

Established a new channel for interaction through voice for users to get product info

US Headquartered Aircraft Manufacturer

AI based knowledge discovery and vendor identification within few seconds

Leading industrial motor manufacturer builds a new revenue stream with predictive monitoring

IoT analytics decreases Mean Time Between Failures by 25%

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Global pharma in the UK boosts B2B sales engagement

Machine learning-based commercial offers to pharmacies improves sales by ~10%

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Global consumer good company in Europe improves speed and accuracy for financial fraud detection

Cognitive solution with 90% accuracy brings down time to detect from days to minutes

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Leading telco in ANZ region

Predictive analytics for avoidance of truck rolls using AI, enabling savings of $10M a year

US based Oil & Gas Major

Enabled quicker evacuation of 900+ personnel in 1 day in hurricane scenario, using analytics

Global European pharma major overcomes low medication adherence challenge

Patient engagement with platform and operations enhances medication adherence by 50%

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Construction material manufacturer in ANZ becomes self-reliant with IoT platform

20% reduction in TCO and higher control on data, compared to OPEX model

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Large bank in North America

Reduced TTM from 12 weeks to 2 weeks with Distributed Agile & DevOps

Large telecom provider in North America

30–40% reduction in time to market, using Tech Mahindra’s Blue Marble Microservices platform

European Shipping Major

Digital Enterprise architecture blueprinting for a European Shipping major

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